BLACKBERRY BOUTIQUE RETURN POLICY:
Thanks for shopping with Blackberry Boutique! We hope you LOVE the item(s) you purchased, but just in case it didn't work out please follow the guidelines of our Return Policy. You may contact us Monday-Friday 9AM-9PM EST for any questions about your purchase by calling 865-498-3222 or emailing firstname.lastname@example.org
- Items must be unworn, unaltered and original tags must be attached to be eligible for return.
- Items must be shipped back and postmarked within 10 days (unless 10th day falls on a Holiday or a Sunday) from the date the items were delivered to you.
- Any items marked sale, accessories, jewelry, or shoes will not be accepted for return or exchange - This includes any items not sold at full price which would include items discounted or any form of deep discount coupon codes (ex. 30%+ off, $10+ off)
- Shipping charges are non-refundable. Returned items will be refunded with online store credit only.
- Returns are handled within 5 business days of receiving your return. We'll send you an email confirmation when your online store credit has been issued.
- Items returned with makeup, deodorant, perfume, or similar product stains will be shipped back to you and are subject to additional shipping costs.
TO RETURN/EXCHANGE YOUR PURCHASE:
1. Fill out the Return Form which can be found to print below. You may reuse the poly shipping bag sent to you so that you do not have to use additional packaging or boxes to make your return.
- You are responsible for the shipping and handling of the returned item for all orders. Original and return shipping fees are non-refundable.
- In order to make a return, please refer to our Return Policy above to ensure that your return meets the criteria stated.
- If your merchandise falls within the return criteria, print out the Return Form below then fill in the appropriate information.
- If the order is returned past the 10 day limit or does not fit the return guidelines, the items will be sent back to you and the standard USPS shipping charge of $4.95, $6.95, or 10.95 (based on weight) will be applied to your card or PayPal account.
- Return items to: PO Box 914 Powell, TN 37849
- For any other questions please email us at email@example.com or call us at 865-498-3222.